Privacy Policy

Last Updated: August 13, 2026

Systems Medicine Institute (“SMI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, smiinstitute.com (the “Site”), and our clinical services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our Site or submitting information through our consultation booking form, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

• Name, phone number, and email address (e.g., when booking a “Comprehensive Clinical Evaluation” or contacting us)
• Health-related information you voluntarily share (e.g., symptoms, medical history, treatment interests) when scheduling a consultation
• Any messages or inquiries you send us

b) Information Collected Automatically

• IP address, browser type, device information
• Pages visited, time spent on the Site, referring website
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm consultations and appointments
• Respond to inquiries and provide customer support
• Deliver information about our services (structural care, regenerative medicine, functional medicine, PulseWave devices, and related programs)
• Improve our Site, services, and patient experience
• Send appointment reminders, follow-ups, or (with your consent) marketing communications
• Comply with legal and regulatory obligations

3. Protected Health Information (PHI)

If you become a patient of Systems Medicine Institute, certain health information you share with us during treatment may be considered Protected Health Information (PHI) and is handled in accordance with applicable healthcare privacy laws (such as HIPAA, where applicable). Information submitted through our general website contact/booking form is used only to schedule your evaluation and is not part of your official clinical record until you begin care with our providers.

4. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar technologies to:

• Remember your preferences
• Analyze site traffic and usage patterns
• Support advertising and retargeting (if applicable)

You can disable cookies through your browser settings; however, some features of the Site may not function properly without them.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our Site, manage appointment scheduling, or provide hosting/technical services (e.g., our website platform provider, NWOL)
• Legal authorities when required by law, court order, or to protect our rights, patients, or the public
• Business transfers, in the event of a merger, acquisition, or sale of assets

We do not share your health information with third parties for marketing purposes without your consent.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and health-related information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law and professional record-keeping obligations.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for us to process your information (where applicable)

To exercise any of these rights, contact us using the information in Section 11.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Systems Medicine Institute Phone: (561) 220-1989 Email: team@drnoahsegal.com